Do you sell to individual retail customers?
This website is for business buyers: skincare brands, retailers and distributors. Enquiries are handled through wholesale quotations rather than a consumer checkout.
Which products can I enquire about?
The catalogue includes snail mucin face serum (5 ml / 10 ml), eye serum (5 ml / 10 ml), face cream (20 ml / 30 ml) and soap. Ask us to confirm current availability and specifications.
Can I use my own brand label?
You can enquire about white labeling and your brand presentation. Tell us which products you want, the quantities, your target market and whether you already have artwork. Packaging and print details are agreed in the quotation.
What is the minimum order?
Minimum quantities are confirmed for the products and packaging in your quotation. No fixed minimum is published until it has been agreed.
Can I request samples before ordering?
Use the enquiry form and choose “Samples & specifications”. Select the formulas you would like to evaluate. Sample availability, any costs and delivery details are confirmed separately.
What percentage of snail mucin is in the serum?
The public catalogue information does not establish a confirmed percentage. Request the current product specification and full INCI. We do not infer a percentage from the product name.
Are the products vegan or fragrance-free?
Snail mucin is animal-derived, and the cream also lists beeswax. The serums and cream list aromatic ingredients. These products are not presented here as vegan or fragrance-free; review the current full INCI for your label.
Can you develop a new formula for my brand?
The white label offer starts with the existing catalogue products. A formula change or new development is a separate requirement. Describe your request so availability and scope can be discussed.
How long does an order take?
Lead time is confirmed with your quotation according to the selected products, packaging, quantities and order details. Include your desired launch date in your enquiry.
Where are you located?
Our business contact location is Sofia, Bulgaria. Include your delivery destination when requesting a quotation so shipping can be discussed.
What documentation should I request?
Discuss the full INCI, product specification, approved directions and precautions, shelf life, storage, packaging and documentation for your target market before finalizing a brand launch.
Is sending an enquiry the same as placing an order?
No. The form starts a business discussion. An order is agreed separately once the product specifications and commercial terms are confirmed.